Well, that's just bloody brilliant

[eretria]

So, I picked up the new computer today.
All happy and full of squee I unpacked it, started it up and ... the touchpad is dead. Doesn't react to anything, not de-installing and re-installing the driver, nothing.

And the shop told me that the support guys aren't there on the weekends.

Great.

Just great.

I hope it's a driver problem after all and not a hardware issue. Has anyone encountered a problem like that on a brand-new laptop before?

Comments

[auburn]

I've had a brand new computer blue screen the first time I even turned it on. Returned it and had to dick around to get my money back too. Couple of thousand at the time. This is the subnetbook, right? If it's just the touchpad, it's probably either a driver or a loose connection.

[eretria]

I re-installed the driver five times, it's definitely not that.

Yeah, back to the store it goes tomorrow. ALong with a none-so-gentle hint that I have to take time off work to do this and they had better fix the RIGHT NOW. Or send me a new one home free of charge.

[auburn]

Then I diagnose a loose connection. It's the sort of thing that comes up even with new cars. They should fix it quick and definitely free of charge. It's brand new.

[eretria]

I like your diagnosis.

It's cute, wifey. It's so cute. And that battery is just a power-house. 11 hours!

[auburn]

Eleven hours! Holy cow.