Well, that's just bloody brilliant

So, I picked up the new computer today.
All happy and full of squee I unpacked it, started it up and ... the touchpad is dead. Doesn't react to anything, not de-installing and re-installing the driver, nothing.

And the shop told me that the support guys aren't there on the weekends.

Great.

Just great.

I hope it's a driver problem after all and not a hardware issue. Has anyone encountered a problem like that on a brand-new laptop before?